Service commitment
Purchase the equipment of Shenzhen Jingdachen (Jingda) Balancing Machine Factory, the company provides on-site technicians for free debugging and free training of balancing machine operators; the three-guarantee period of the product is one year. During this period, if maintenance is required, 24 in the city Within hours, 72 hours outside the city, technicians are in place on time (except holidays)
01
Pre-sales service
Before signing the contract, the company provides customers with various production process plans, and provides corresponding technical consultation, sample samples, equipment selection and other services.
02
Installation and commissioning
According to the contract, our company will transport the equipment to the domestic installation location designated by the user within the specified time for free, and send technical service engineers to install it on site. Under the condition that the user's installation and debugging spare parts are basically available, the technical service engineer will complete the installation and debugging of the machine within 1-2 days for the user to try, and ensure that the installation and debugging site environment is neat, clean and orderly.
03
Professional team
Professional technical team to provide you with tailor-made services according to the drawings and samples provided by customers Design and manufacture products that meet the requirements.
04
After-sales training
The company provides free technical training. After installation and debugging, the buyer's operators will be trained at the buyer's site or at the seller's domestic training and maintenance office until the operators can use the equipment normally.
Service project
In line with the customer-centric business philosophy, our company comprehensively provides customers with personnel training, equipment debugging, spare parts supply, regular maintenance, software upgrades, fault repairs and other services, and continuously improves service quality.
Product Maintenance and Repair
All products purchased from our company are entitled to a one-year free warranty service. The warranty service includes on-site debugging and training services. Except for human factors and force majeure, it is responsible for life-long maintenance services after the warranty period. Relatively, some maintenance fees and parts purchases are levied. cost,
Balancing machine accessories supply
Our company is a well-known domestic supplier of balance testing equipment. We provide buyers with various accessories outside the balance machine at favorable prices for a long time, and have special personnel responsible for installation and maintenance.
Balancing Machine Retrofit
Our company can undertake the transformation and life-long maintenance services of various balancing machines. If some parts (such as the electrical measuring part) can no longer be repaired, or the failure rate is very high after years of use, or the original functions can no longer meet your current use requirements, and you want to update new products to add new functions, please call us , according to your requirements to develop a corresponding program.
After-Warranty Service
Our company implements a life-long responsibility system for the equipment, and we will continue to provide timely on-site maintenance for equipment that has exceeded the warranty period. Cost fee and basic service fee will be charged for damaged components.
Dynamic balancing technical consultation
The example explains the operation, which is simple and clear, so that customers can master the use of our factory's products in the shortest time, and the operation method and knowledge of the balancing machine. Mail, post, etc.
